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TECHNICAL SUPPORT PRIVACY POLICY

'OOO'은 (이하 '회사'는) 고객님의 개인정보를 중요시하며, "정보통신망 이용촉진 및 정보보호"에 관한 법률을 준수하고 있습니다.
회사는 개인정보취급방침을 통하여 고객님께서 제공하시는 개인정보가 어떠한 용도와 방식으로 이용되고 있으며, 개인정보보호를 위해 어떠한 조치가 취해지고 있는지 알려드립니다.
회사는 개인정보취급방침을 개정하는 경우 웹사이트 공지사항(또는 개별공지)을 통하여 공지할 것입니다.

• 수집하는 개인정보 항목

회사는 회원가입, 상담, 서비스 신청 등등을 위해 아래와 같은 개인정보를 수집하고 있습니다.

수집항목 : 이름 , 생년월일 , 성별 , 로그인ID , 비밀번호 , 비밀번호 질문과 답변 , 자택 전화번호 , 자택 주소 , 휴대전화번호 , 이메일 , 직업 , 회사명 , 부서 , 직책 , 회사전화번호 , 취미 , 결혼여부 , 기념일 , 법정대리인정보 , 주민등록번호 , 서비스 이용기록 , 접속 로그 , 접속 IP 정보 , 결제기록

개인정보 수집방법 : 홈페이지(회원가입) , 서면양식

• 개인정보의 수집 및 이용목적

회사는 수집한 개인정보를 다음의 목적을 위해 활용합니다.

서비스 제공에 관한 계약 이행 및 서비스 제공에 따른 요금정산 콘텐츠 제공 , 구매 및 요금 결제 , 물품배송 또는 청구지 등 발송

회원 관리
회원제 서비스 이용에 따른 본인확인 , 개인 식별 , 연령확인 , 만14세 미만 아동 개인정보 수집 시 법정 대리인 동의여부 확인 , 고지사항 전달

마케팅 및 광고에 활용
접속 빈도 파악 또는 회원의 서비스 이용에 대한 통계

• 개인정보의 보유 및 이용기간

회사는 개인정보 수집 및 이용목적이 달성된 후에는 예외 없이 해당 정보를 지체 없이 파기합니다.

• 개인정보의 파기절차 및 방법

회사는 원칙적으로 개인정보 수집 및 이용목적이 달성된 후에는 해당 정보를 지체없이 파기합니다. 파기절차 및 방법은 다음과 같습니다.

파기절차
회원님이 회원가입 등을 위해 입력하신 정보는 목적이 달성된 후 별도의 DB로 옮겨져(종이의 경우 별도의 서류함) 내부 방침 및 기타 관련 법령에 의한 정보보호 사유에 따라(보유 및 이용기간 참조) 일정 기간 저장된 후 파기되어집니다.
별도 DB로 옮겨진 개인정보는 법률에 의한 경우가 아니고서는 보유되어지는 이외의 다른 목적으로 이용되지 않습니다.

파기방법
전자적 파일형태로 저장된 개인정보는 기록을 재생할 수 없는 기술적 방법을 사용하여 삭제합니다.

• 개인정보 제공

회사는 이용자의 개인정보를 원칙적으로 외부에 제공하지 않습니다. 다만, 아래의 경우에는 예외로 합니다.

이용자들이 사전에 동의한 경우

법령의 규정에 의거하거나, 수사 목적으로 법령에 정해진 절차와 방법에 따라 수사기관의 요구가 있는 경우

• 수집한 개인정보의 위탁

회사는 서비스 제공 및 향상을 위하여 아래와 같이 개인정보를 위탁하고 있으며, 관계 법령에 따라 위탁계약시 개인정보가 안전하게 관리될 수 있도록 필요한 사항을 규정하고 있습니다.
화사의 개인정보 수탁업체 및 위탁업무의 내용은 아래와 같습니다.

수탁업체 위탁업무 내용
ⅩⅩ 상품배송
ⅩⅩ 결제, 구매안전서비스 제공등
ⅩⅩ 실명확인, 본인인증

• 이용자 및 법정대리인의 권리와 그 행사방법

이용자 및 법정 대리인은 언제든지 등록되어 있는 자신 혹은 당해 만 14세 미만 아동의 개인정보를 조회하거나 수정할 수 있으며 가입해지를 요청할 수도 있습니다.
이용자 혹은 만 14세 미만 아동의 개인정보 조회?수정을 위해서는 ‘개인정보변 경’(또는 ‘회원정보수정’ 등)을 가입해지(동의철회)를 위해서는 “회원탈퇴”를 클릭 하여 본인 확인 절차를 거치신 후 직접 열람, 정정 또는 탈퇴가 가능합니다. 혹은 개인정보관리책임자에게 서면, 전화 또는 이메일로 연락하시면 지체없이 조 치하겠습니다.
귀하가 개인정보의 오류에 대한 정정을 요청하신 경우에는 정정을 완료하기 전까 지 당해 개인정보를 이용 또는 제공하지 않습니다. 또한 잘못된 개인정보를 제3자 에게 이미 제공한 경우에는 정정 처리결과를 제3자에게 지체없이 통지하여 정정이 이루어지도록 하겠습니다.
oo는 이용자 혹은 법정 대리인의 요청에 의해 해지 또는 삭제된 개인정보는 “oo 가 수집하는 개인정보의 보유 및 이용기간”에 명시된 바에 따라 처리하고 그 외의 용도로 열람 또는 이용할 수 없도록 처리하고 있습니다.

• 개인정보 자동수집 장치의 설치, 운영 및 그 거부에 관한 사항

회사는 귀하의 정보를 수시로 저장하고 찾아내는 ‘쿠키(cookie)’ 등을 운용합니다. 쿠키란 oo의 웹사이트를 운영하는데 이용되는 서버가 귀하의 브라우저에 보내는 아주 작은 텍스트 파일로서 귀하의 컴퓨터 하드디스크에 저장됩니다. 회사은(는) 다음과 같은 목적을 위해 쿠키를 사용합니다.

쿠키 등 사용 목적
회원과 비회원의 접속 빈도나 방문 시간 등을 분석, 이용자의 취향과 관심분야를 파악 및 자취 추적, 각종 이벤트 참여 정도 및 방문 회수 파악 등을 통한 타겟 마케팅 및 개인 맞춤 서비스 제공
귀하는 쿠키 설치에 대한 선택권을 가지고 있습니다. 따라서, 귀하는 웹브라우저에서 옵션을 설정함으로써 모든 쿠키를 허용하거나, 쿠키가 저장될 때마다 확인을 거치거나, 아니면 모든 쿠키의 저장을 거부할 수도 있습니다.

쿠키 설정 거부 방법
예: 쿠키 설정을 거부하는 방법으로는 회원님이 사용하시는 웹 브라우저의 옵션을 선택함으로써 모든 쿠키를 허용하거나 쿠키를 저장할 때마다 확인을 거치거나, 모든 쿠키의 저장을 거부할 수 있습니다.

설정방법 예(인터넷 익스플로어의 경우)
: 웹 브라우저 상단의 도구 > 인터넷 옵션 > 개인정보
단, 귀하께서 쿠키 설치를 거부하였을 경우 서비스 제공에 어려움이 있을 수 있습니다.

• 개인정보에 관한 민원서비스

회사는 고객의 개인정보를 보호하고 개인정보와 관련한 불만을 처리하기 위하여 아래와 같이 관련 부서 및 개인정보관리책임자를 지정하고 있습니다.

고객서비스담당 부서 :OOO
전화번호 : OO-OOOO-OOOO
이메일 : OOOOO@OOOO


개인정보관리책임자 성명 : OOO
전화번호 : OO-OOOO-OOOO
이메일 : OOOOO@OOOO


귀하께서는 회사의 서비스를 이용하시며 발생하는 모든 개인정보보호 관련 민원을 개인정보관리책임자 혹은 담당부서로 신고하실 수 있습니다. 회사는 이용자들의 신고사항에 대해 신속하게 충분한 답변을 드릴 것입니다.

기타 개인정보침해에 대한 신고나 상담이 필요하신 경우에는 아래 기관에 문의하시기 바랍니다.
1.개인분쟁조정위원회 (www.1336.or.kr/1336)
2.정보보호마크인증위원회 (www.eprivacy.or.kr/02-580-0533~4)
3.대검찰청 인터넷범죄수사센터 (http://icic.sppo.go.kr/02-3480-3600)
4.경찰청 사이버테러대응센터 (www.ctrc.go.kr/02-392-0330)




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Ethics

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  • SUSTAINABILTY
  • Ethics
Code of Ethics
Telechips Inc. endeavors to fulfill its responsibilities in order to ensure that all employees and stakeholders can grow together with its customers, partner companies, shareholders, executives and employees, and the local community by practicing ethical management, and furthermore, to create a sound and cooperative organizational culture as a socially responsible corporation.
Article 1. General Provisions
  • ① Telechips shall pursue shared growth with all stakeholders, including all corporate executives and employees, customers, partner companies, shareholders, and local communities, and aim to create a transparent and clean corporate culture.
  • ② The purpose of this Code is to provide all stakeholders with the appropriate standard for decision-making and ethical judgment in order to comply with Telechips’ code of ethics.
Article 2. Basic Ethics of Corporate Personnel
  • ① Corporate executives and employees shall work with pride and confidence and shall always maintain an honest and sincere attitude.
  • ② Corporate executives and employees shall not engage in any actions which damage the dignity of individuals or the reputation of Telechips and shall uphold high ethical values.
  • ③ Corporate executives and employees shall not engage in any unethical or illegal acts which may be detrimental to society in pursuit of their own benefits, such as unreasonable instructions, mediations, requests, and granting of privileges which may hinder the fair performance of their own or others' duties..
  • ④ Corporate executives and employees shall not use their position to gain any unreasonable benefits, or to allow others to gain unreasonable benefits.
  • ⑤ In performing their duties, corporate executives and employees shall comply with all laws and regulations and not act against their conscience.
  • ⑥ No tangible or intangible assets of Telechips shall be leaked illegally or unreasonably disclosed to third parties, and the security related regulations shall be strictly observed.
  • ⑦ Money, valuables, and entertainment, among other things shall not be provided to, or received from or by, any person related to the position or duties in connection with the position or duties beyond the scope permitted by social norms, as it may impair fairness.
Article 3 Ethics for Customers
  • ① Telechips and its corporate executives and employees shall always strive to provide the best service possible by accurately understanding the needs and expectations of the customers.
  • ② Corporate executives and employees shall listen attentively to the customers' opinions and handle any suggestions and complaints as promptly and fairly as possible.
  • ③ Corporate executives and employees shall protect the customers’ assets, intellectual property rights, trade secrets, customer information, among other things with much greater care than even Telechips’ own assets and shall not infringe upon the customers’ interests through any immoral conduct.
  • ④ Any facts which the customers need to know or which must be informed to the customers shall be accurately and promptly provided.
Article 4. Ethics in Regard to Partner Companies
  • ① Equal opportunities shall be provided to qualified individuals or groups in bidding and contract execution for construction, service, purchase of goods, among other things carried out by Telechips, and fair and reasonable procedures shall be observed.
  • ② Any and all transactions shall be conducted in a fair manner and based on a mutually equal position and shall be conducted transparently in an open and normal place of business.
  • ③ No one shall abuse his or her superior position in transaction such as by demanding money or valuables, imposing unfair transaction conditions, or making unreasonable demands such as through business interference.
  • ④ In all business activities, all parties shall comply with all laws and regulations of the relevant country and region and shall not engage in any act violating the same.
Article 5. Ethics for Corporate Personnel
  • ① Basic manners required for a harmonious life at work shall be observed, and no acts which cause suffering, such as through words and actions of disrespect or slander of other corporate executives and employees, shall be committed.
  • ② There shall be no discrimination based on race, color of skin, nationality, ethnicity, gender, religion, school attended, region of origin, blood ties, political opinion, social status, marriage (pregnancy), disability, among other things where it is related to employment, promotion, compensations, training opportunities, among other things.
  • ③ Corporate executives and employees shall be provided with equal opportunities according to their abilities and achievements, evaluated according to fair standards, and provided with compensations fairly.
  • ④ No corporate executive or employee shall engage in any unfair solicitation, provision of gifts, or monetary transactions in violation of the Code of Conduct for corporate executives and employees.
  • ⑤ No superior shall give unreasonable instructions to any subordinate. Subordinates shall comply with the legitimate instructions of their superior, yet shall refuse any unfair instructions.
  • ⑥ No corporate executive or employee shall engage in any act of sexual harassment.
  • ⑦ Telechips shall create a pleasant and safe working environment for its corporate executives and employees and shall actively develop and implement programs to improve the quality of life of the corporate executives’ and employees' families, in areas such as health, education, and welfare.
Article 6. Ethics in Regard to the State and Society
  • ① Telechips shall faithfully fulfill its corporate social responsibilities and continuously promote social contribution related activities for the development of the country and the local community.
  • ② Telechips and its corporate executives and employees shall strive to help prevent and manage accidents and risks by complying with all safety related laws and standards.
  • ③ Corporate executives and employees shall be deeply aware of the importance of environmental issues and comply with all domestic and foreign environmental laws, striving to protect the environment and prevent pollution.
  • ④ In conducting international transactions, international agreements and regulations on investment and transaction shall be observed, and the customs and culture of the host country shall be respected.
Article 7. Responsibilities for Shareholders
  • ① Telechips shall maximize the corporate value through transparent and efficient management based on continuous innovation, and shall share its performance with the shareholders.
  • ② Telechips shall practice transparent management focused on the board of directors, and shall respect all legitimate requests and suggestions of the shareholders.
  • ③ Telechips shall prepare disclosure materials including financial statements in accordance with all laws and accounting standards, and shall disclose them in an appropriate, accurate, complete and timely manner in accordance with the relevant laws and regulations.
Article 8. Accounting Records and Management
  • ① All transactions conducted in the course of business shall be recorded and managed according to the internal accounting management system.
  • ② Corporate executives and employees shall store and properly account for the invoices, receipts and any other related evidence arising out of work, and expenses or holding of assets not recorded in the books shall be prohibited.
  • ③ Any and all business, as well as the maintenance of books and records, shall be conducted in accordance with the following appropriate procedures via Telechips’ internal accounting control system.
  • ④ All transaction costs shall be prepared in accordance with accounting standards, and then approved by the appropriate approving authority.
Article 9. Creation of a Healthy Corporate Culture
  • ① Negligence of work, poor work attitude, and poor attendance No corporate executive or employee shall fail to fulfill his or her personal responsibilities, such as through negligence, poor attendance, negligence in management and supervision, unreasonable handling of business, abuse of power, or misuse of authority, thereby causing damages against Telechips.
  • ② Development of a culture of cooperation Telechips shall strive to build an organizational culture which enables mutual cooperation based on trust among its employees.
  • ③ False reporting No corporate executive or employee shall intentionally conceal, reduce, exaggerate, omit, or delay documents, data, among other things. which are contrary to the facts, thereby obscuring the decision-making and judgment of internal and external stakeholders or causing any misjudgment.
  • ④ Unfair acts by and between employees, such as harassment at the place of work No corporate executive or employee shall engage in any act which harms or may harm sound corporate culture, such as verbal abuse, assault, discriminatory treatment, unfair work instructions, personal instructions by using rank or position, spread of rumors about personal affairs, bullying, and speculative entertainment.
  • ⑤ Sexual harassment No corporate executive or employee shall engage in any act of sexual harassment, and all corporate executives and employees shall strive to prevent any sexual harassment in the workplace.
Supplementary Provisions
Article 1. Enforcement Period
  • 1. This “Code of Conduct for Basic Ethics of Corporate Executives and Employees” shall be enacted and enforced on January 30, 2004.
  • 2. This “Code of Conduct for Basic Ethics of Corporate Executives and Employees” shall be amended and enforced on April 1, 2008.
  • 3. This “Code of Ethics” shall be amended and enforced on March 24, 2022.
Article 2. Change of Name
  • 1. The name of this Code of Conduct shall be changed from the “Code of Conduct for Basic Ethics of Corporate Executives and Employees” to “Code of Ethics.”
Ethics and Information Security Indicators
Number of reports on corruption or bribery 0
Number of security incidents* 0

*Including unauthorized access to company's network or account theft

Number of employees who completed ethics training 324(99.7%)
Cyber Audit Office
At Telechips, we are committed to firmly establishing ethical management as part of our corporate culture by ensuring that all of our team members make ethical considerations a key part of their work. We strive to position ourselves as a company that meets global standards in ethics by putting them into practice. In addition, we operate an ethical management monitoring system to analyze potentially corrupt practices in advance and prevent incidents from expanding or spreading. We also contribute to the eradication of corrupt elements by improving vulnerable processes through corrective measures. Telechips publicly discloses its code of ethics, which applies to all our employees, and operates a Cyber Audit Office to allow all stakeholders to freely report ethical management related issues. All reports received through the reporting channel are thoroughly protected through our whistleblower protection program.
1. Targets of Reporting and Types of Misconduct
  • a. Soliciting or receiving bribes (including money and gifts) and entertainment from trading partners
  • b. Monetary transactions between trading partners and employees
  • c. Embezzlement or theft of company funds and assets, and attempts to do so
  • d. Matters related to workplace bullying
  • e. Disclosure of company information (all information related to the company’s tangible and intangible assets, such as sales information and R&D materials)
  • f. Other misconduct, such as improper handling of work and talent poaching.
2. Reporting and Whistleblower Protection
  • Telechips fully protects the identity of all whistleblowers and strictly prohibits any acts of disclosure, retaliation, or tracking down of a whistleblower. We protect whistleblowers from any adverse consequences related to their reporting, such as in their employment relationship with the employer or any other aspect.
3. Reporting Method
  • Recipient: Compliance Support Team, Telechips Inc.
  • TEL: +82-2-3017-5740 / FAX: +82-70-4275-0745
  • E-mail : ethics@telechips.com
  • Address: 11F, 27, Geumto-ro 80beon-gil, Sujeong-gu, Seongnam-si, Gyeonggi-do, Korea (Compliance Support Team)